Manage your Tri-anim account from one central and convenient location. The Account Dashboard allows you to see your account details, view your Order History, manage Saved Carts, view and share Supply Lists with other users on your account, and run various Reports.
To access your Account Dashboard click on the My Account drop down at the top of the page when signed in and select it from the list.
Edit your personal information, manage email opt-ins, or change your password in the Account Settings section of the Account Dashboard. To start, click on the My Account drop down at the top of the page when signed in and select the "Account Dashboard" link.
Next select the "Account Settings" link from the menu on the left under Preferences.
The "Edit Your Personal Information" section allows you to change your name, title, phone number, and to set your Tri-anim homepage. You can also send a copy of your order confirmation email to others by entering their email address(es) separated by commas in this section.
The "Edit Account Information" section gives you the ability to change your email address, account password, and see your tax exempt status. If your order(s) will be claiming state sales tax exemption you must provide a copy of the state issued sales tax exempt certificate AFTER the first order has been submitted. Please email a copy of the state sales tax exempt certificate along with the account number and order number to Credit@Tri-anim.com and they will work with you to update your account. You can also fax it to 877.365.3194, but please be sure to include the account number and order number.
Use the "View Your Address Information" section to check on your billing and shipping addresses. If you need to edit your addresses, please contact Customer Care at 800.874.2646 and one of our dedicated Customer Care representatives will assist you.
View and search order invoices from the Order History.
Your recent Order History will appear in a table on this page. To search for a specific order, select a shipping address from the Shipped To drop down of addresses or leave it on All Departments. Next, select the date range you want to search. You can also search for specific terms such as order, conformation, invoice, or purchase order number by typing the number in the Search Terms field. When you are finished click the "View Invoices" button to generate a list of orders fitting the criteria you selected.
Sort your results list by date placed, order number, confirmation number, P.O. number, invoice number, shipped to address, tracking number, amount owed, order total, or status.
Click on an invoice number to open the Order Details page. Here you can see the specifics of the order and even place it again by pressing the "Reorder" button.
If you click the "Reorder" button you will be taken to the checkout page with the items from the previous order in your cart. Complete the secure checkout like normal, selecting your shipping address, shipping method, and payment type.
You can now save your credit card to your account to avoid having to retype your information during checkout.
Your Saved Credit Cards can be viewed through the Account Dashboard. To start, click on the My Account drop down at the top of the page when signed in and select the "Account Dashboard" link. Select the "Saved Credit Cards" link from the menu on the left under Preferences.
Any Saved Credit Cards on your account will be listed here. You can set one as the default or remove it from your account.
To save a new credit card, check the box next to "Save Payment Info" during the checkout process. If you already have a card saved, you can select it by clicking the "Use a Saved Card" button and and typing the verification number on the back of the card.
Items added to your Shopping Cart will be available from any computer that has been signed in to your account. If your Shopping Cart is empty or items are missing from it, it is likely that you are not logged in to your account. To sign in, click on the "Hello, Sign in" button next to the search bar at the top of the page.
A pop up window will appear for you to give the Saved Cart a name and description (optional) to identify it later. Type in the name you want and click the "Save" button at the bottom of the form. Items in your current cart will be removed and placed in this Saved Cart instead. You will receive a message at the top of the page that your cart was successfully saved.
You will receive a message at the top of the page that your cart was successfully saved.
Choosing to restore a cart will give you the option of creating a copy that remains in your Saved Carts page for future use. The products in that Saved Cart will be moved to your cart. Any items already in your cart will be moved to a new Saved Cart or can be discarded by checking the "I do not want to save items for later" check box.
To edit the contents of the cart or add additional items, restore the cart and make any changes necessary. You can then save the cart again for later use if needed.
The Quotes page will show you a list of all available quotes with their expiration date and the amount of products on the quote. All quotes expire at 11:59 p.m. eastern standard time on the related expiration date.
Click the quote name to enter the Quote Details page, see the items quoted, and add products to your cart. Enter a quantity and select the "Add to Cart" button.
Please contact your dedicated Tri-anim Account Manager for more information on quotes.
You can now download the items in your cart as a quote to send to your dedicated Tri-anim Account Manager or to your purchasing department/manager for approval.
Click the " Download As Quote" link at the bottom of your Shopping Cart.
A .xlxs file will be downloaded to your computer with your account information and the items that you had in your cart. Files of this type may be opened with programs such as Microsoft Excel.
Your dedicated Tri-anim Account Manager's email address will be listed under your "Account Dashboard". Send them an email with the Excel file to request a quote on the order.
Alternatively, you can send the Excel file to your purchasing department or manager for approval to place the order.
View, search, or add Previously Ordered Items directly to your Shopping Cart or Supply List. Select the "Previously Ordered Items" link from the My Account drop down or click on the link in your Account Dashboard .
On the Previously Ordered Items page, select the date range you want to search. You can search for specific products by typing the product number in the Search Terms field. Finally, select a shipping address from the Shipped To list of addresses or leave it on All Departments, and then click the "View Items" button.
Add items from this list to a Supply List by entering a quantity and clicking the "Add to Supply List" button or to your Shopping Cart by clicking the "Add to Cart" button. You can also download the results as a .xlsx file for future use, easier filtering and sorting. Files of this type may be opened with programs such as Microsoft Excel.
Look at the tracking information on your orders so that you know when to expect them to arrive.
Select a shipping address from the Shipped To list of addresses or leave it on All Departments. Next, select the date range you want to search. You can also search for specific products by typing the product number in the Search Terms field. When you are finished click the "View Invoices" button to generate a list of orders fitting the criteria you selected.
Look for the order number you want the tracking information for and click on the tracking number listed. Tracking information is updated every night to reflect the orders that have been shipped that business day. The link will take you to the shipping vendors website with details about your package(s).
If your order(s) will be claiming state sales tax exemption you must provide a copy of the state issued sales tax exempt certificate after the first order has been submitted. Please email a PDF copy of the state sales tax exempt certificate along with the account number and order number in the body to Credit@Tri-anim.com. You can also fax it to 877.365.3194, but please be sure to include the account number and order number.
Once the correct documentation is received the sales tax will be removed from your order before the credit card is charged. If your order requires licensing or state sales tax exemption you cannot use guest checkout.
Trianim Health Services strives to uphold federal standards by complying with regulatory guidelines pertaining to pharmaceuticals. Several of Tri-anim’s Distribution Centers have received VAWD (Verified-Accredited Wholesale Distributors) accreditation from the National Association of Boards of Pharmacy (NABP), demonstrating compliance with state and federal laws and safe and secure prescription drug distribution. Tri-anim requires Medical Director or Pharmacist-in-Charge authorization for any purchases of prescription drugs or medical devices be on file including a copy of the appropriate and current state licensing.
Tri-anim would like to make the purchasing process as simple as possible. Submit your Medical Director and/or Pharmacist-in-Charge authorization for approval to purchase prescription drugs, controlled substances and/or medical devices. To help ensure fast, dependable service, please download and complete the Tri-anim License Authorization (LAF) form. You may fax completed forms to 800.309.6436. If you have any questions or need assistance completing any of the forms, please contact Customer Care at 800.874.2646 or your dedicated Account Manager. If your order requires licensing or state sales tax exemption you cannot use guest checkout.