Customer Service

customer serviceWhen you call Tri-anim, you will speak to one of the most knowledgeable and experienced customer service teams in the industry. Our best-in-class customer service team consists of experienced and highly-trained customer service representatives focused on making your job of acquiring quality healthcare products as easy as possible. Call one of our friendly customer service representatives to find a specific product, place an order, check product availability or track an order.

For your convenience, we offer several methods to place an order:


Call our customer service team and they will help you locate products or reference your order history to find the specific products you are looking for.

Order Online using our advanced online ordering system at Tri-anim.com. Search for the products you are looking for by item number, keyword or manufacturer. Keep supply lists of commonly ordered items to streamline purchasing. Check-out using an integrated system that incorporates your entire unique customer attributes including price, shipping, tax, etc. Track orders with e-mail notices.

Order using your legacy system by connecting electronically to our distribution system using Electronic Data Interchange (EDI).

Account Managers in the field are equipped with tablet computer technology to highlight specific products, provide pricing, check inventory and place orders.

Fax and E-mail ordering options are also available using our traditional order forms.

Customer Service Hours
Monday – Friday, 8:00 a.m. – 8:00 p.m. EST

Call: 800.874.2646
Fax: 800.309.6436
Email: customerservice@tri-anim.com